Referral Focal Point

Job Description

Médecins Sans Frontières (MSF), is an International Humanitarian Organization providing medical aid to populations in distress, victims of natural and man-made disasters and victims of armed conflict, regardless of race, religion and political believes. For more information, visit our Arabic website, www.msf-me.org

Médecins Sans Frontières Belgium is looking for Yemeni nationals to recruit for the following position:

REFERRAL FOCAL POINT

Location: Aden - Coordination office 
Contract duration: One year renewable
Contract type: Fixed-Term Contract, full time contract
Reporting to: Medical Coordinator/ Deputy Medical Coordinator

Main Purpose:

Ensure the follow-up and management of patients (MSF-staff or beneficiary) in need of referral to a third level health facility, in accordance with the Mission's policy and referral criteria.

Key of responsibilities:

  • Ensuring that all referrals are approved according to the patient referral criteria established by the mission. Evaluate each referral proposal and validate according to agreed upon criteria. 
  • Ensuring the management of patients referred .
  • Together and in coordination with the project team and the logistics department, organizing the movement of patients, guards and accompanying medical staff (when necessary). 
  • Referring/accompanying the patient to the most appropriate hospital, according to the patient's pathology and the competencies/specialties of each of the selected structures and according to the mission's referral policy, to ensure the best possible care.
  • Ensuring regular monitoring of the patient's progress, with regular visits to the health facilities, participation in ward rounds of our patients, and discussions if necessary with the staff, making sure that the treatment is given and the diagnostic tests are performed within the established criteria;
  • Ensuring that MSF patients do receive timely their treatment (are not being kept unnecessarily )not hang around in the chosen hospitals for no logical reason in order to avoid additional costs for MSF
  • Informing the medical coordination in case of difficulties in management. 
  • Taking care of administrative issues related to referrals (completion of patient files, counter-referrals, per diem, invoice control, appointments, etc.). 
  • Ensuring the regular update of the referral table of each project, and send them on a weekly basis for a good follow-up of the evolution of referred patients.
  • Ensuring that the counter-referral file is sent to the projects once the patient is discharged from the health facility. 
  • MSF focal point in the hospitals where the patients are referred, were the interlocutor with the nursing staff (nurses, doctors, surgeons) and administrative staff of the health structures involved.
  • If necessary, supporting the department in other areas related to patient management (sending samples, tracking specific drugs with the Ministry of Health and others). 
  • According to the national staff health policy, following up on patients (MSF staff) referred to the selected hospitals. Evaluate/validate/schedule (in communication with medical coordination) needed services outside the framework agreement.

MSF Section/Context Specific Accountabilities

  • In collaboration with the MedCo/ Deputy MedCo, apply and implement the staff health policy at coordination level and projects if support is needed.
  • Responsible for the staff health at the office for mild/ minor health conditions of the staff.
  • Work as the MSF focal person for collaboration with health insurance provider and other departments within the organization.
  • Create awareness sessions for staff on the staff health policy, specific morbidity awareness and give health education accordingly.
  • Ensure that medical file is opened for each staff and archived according to MSF protocols, respecting medical confidentiality. 
  • Prompt and timely submission of Staff Health Report to the medical coordination.
  • Ensure that first aid boxes in the cars, and medical boxes at the Guest houses and office are updated.
  • Support the regular medical activities of the projects and in coordination during outbreak/ EPrep responses. 
  • Ensure the MOUs of the hospitals are up to date and alert the Medical coordinator before expiry.
  • Ensure that patients from the projects will be referred to a validated hospital in Aden and proper followup is done in the referral hopsitals. 
  • Vaccination support: Organize Hepatitis B and Tetanus vaccination schedule for the MSF and/or the project according to the need and availability of vaccines and supplies. Liaises with MSF Djbouti base to support staff on detachment and international staff needing booster doses.
  • Administrative support such as arranging the reimbursements of medical expenses of MSF national staffs with their qualified dependents, ensures Per diem and transportation are given in timely manner following the rates.

QUALIFICATIONS AND SKILL REQUIREMENT

Education:          

  • Registered Nurse qualification or another relevant health-related specialization required.
  • Course in tropical medicine desirable.

Experience: 

  • Minimum of two years of experience in a similar position, preferably with MSF.
  • Demonstrated experience collaborating with Ministry of Health institutions and health insur-ance companies.                

Languages:  English (B1 independent user of mission working language) and Arabic.

Knowledge:  Computer literacy.

 

How to Apply

Médecins sans Frontières Coordination Office - Aden

Applications must be in English language. Candidates should submit a Cover Letter and CV.

Only online Application will be accepted. Please send your application to:

MSFOCB-yemen-jobs@brussels.msf.org 

Deadline for submitting applications is on 22 of August 2026

MSF promotes the inclusion of women and people with disabilities and does not charge fees or accept any money during the entire recruitment process.

Candidates excluded:

a.    Applied after 22 of August 2026.
b.    Text not readable.
c.    Candidates without any form of qualification or experience needed for the position.  
d.    Still in the university.
e.    Qualification or Experiences not aligning to position.