Job Description
Housekeepers Team Leader
What we do
The International Committee of the Red Cross (ICRC) works
worldwide to provide protection and humanitarian assistance to people affected
by conflict and armed violence. We take action in response to emergencies and,
at the same time, promote respect for international humanitarian law. We are an
independent and neutral organization, and our mandate stems essentially from
the Geneva Conventions of 1949. We work closely with National Red Cross and Red
Crescent Societies and with their International Federation in order to ensure a
concerted, rational and rapid humanitarian response to the needs of the victims
of armed conflict or any other situation of internal violence. We direct and
coordinate the international activities conducted in these situations.
Purpose
The Housekeepers Team Leader ensures the cleanliness of ICRC
premises including laundry work by providing housekeeping services and
supervising a team of housekeepers.
Accountabilities & functional responsibilities
- Supervises
housekeeping staff assigned to ICRC premises and provides basic training.
- Supervising
the cleaning and laundry work.
- Coordinates
and manages the housekeeping team in charge of keeping ICRC premises
clean.
- Supports
the maintenance, logistics and other departments in a variety of handy
tasks when assigned to the office.
- Identifies
staff development needs and ensures appropriate training is delivered.
- Resolves
minor issues related to premises or materials and escalates more
significant concerns to supervisors.
- Ensure
staff under their supervision perform duties safely, with proper
conditions and adequate resources.
- Performs
Housekeeping work when and if required
- Organizes
work effectively and optimizes the use of available resources.
- Performs
cleaning material purchases
- May be
requested to coach and supervise housekeepers under Aden AoR (Turba -
Mokha - Aldhalea - Marib)
Relationships
- Internally,
interacts with other ICRC employees and/or the users of ICRC premises.
- No
external relationships.
Certifications / Education required
- High
School level
- Intermediate
knowledge of English written and spoken
- People
management experience.
- Good
physical condition
- Flexibility,
able to work in stressful situations with extensive working hours
- Knowledge
of basic hygiene principles.
- Excellent
communication skills.
People management responsibilities
- Understands
and supervises the Performance Management & Development (PMD)
activities for employees under their supervision
- Organizes
regular meetings within their team to ensure optimal coordination of the
work and proper flow of information
- Plans
and coordinates for the annual leave of the employees under their
supervision
Professional experience required
- Over 2
years of experience as a housekeeping team leader.
- Knowledge
of basic hygiene principles.
Additional information
- Type
of contract: Resident (Open to Yemeni Nationals ONLY)
- Working
rate: 100%
- Location:
Aden
- Length
of assignment: One year fixed term contract, renewable based on
performance and budget availability
- Number
of posts: 1
- Application
deadline: 30th July 2026
What we offer
- Diverse
and humanitarian-minded workforce
- An
opportunity to contribute to institutional efforts to protect and assist
conflict victims worldwide.
- Training
opportunities
Our Value
At the ICRC, we value impact, collaboration, respect, and
compassion. We seek candidates who demonstrate behaviors based on these shared
values. For more information on the ICRC values, please visit Page
How to Apply
To apply:
https://careers.icrc.org/job/Aden-%28ADE%29-Housekeepers-Team-Leader-32885/1416861533/