Job Description
MEAL Assistant
Posted on: 13 October 2026
Deadline: 26 October 2026
Job Title: MEAL Assistant
Location: Abyan and Lahj
Starting Date: November 2026
Background
Society for Humanitarian Solidarity (SHS) is a nonprofit
humanitarian NGO based in Yemen. Founded in 1995, SHS received the Nansen
Refugee Award in 2011 for its dedicated work in providing assistance to
refugees and migrants arriving in Yemen. SHS is a trusted implementing partner
to more than five international organizations operating in Yemen. SHS has built
strong credibility and trust among local communities and international
organizations through its long-standing work in providing assistance to IDPs and
the most vulnerable groups
GENERAL JOB SUMMARY:
The MEAL Assistant implements the project MEAL plan,
provides technical supervision to Field Monitors and CFM Assistants, and
maintains accurate and secure beneficiary records.
The assistant monitors delivery quality, receipt of entitlements, food
consumption, recipient satisfaction and access barriers. Findings and community
feedback are reported to the Project Coordinator to support corrective actions.
Technical guidance is provided by SHS’s MEAL Unit.
ESSENTIAL JOB FUNCTIONS:
1. Prepare the project MEAL work plan,
monitoring tools and reporting schedule with technical guidance from SHS’s MEAL
Unit.
2. Track approved logframe indicators and maintain supporting
evidence for reported results.
3. Provide technical supervision to Field Monitors and review
the completeness and accuracy of their data.
4. Conduct distribution monitoring and post-distribution
monitoring using approved sampling methods and tools.
5. Analyse receipt of full entitlements, timeliness, food
consumption, satisfaction and safety and inclusion concerns.
6. Receive RRM-verified household lists through authorized
channels and review completeness, consistency and duplicate records.
7. Coordinate duplication checks through the Project
Coordinator and agreed FSAC and RRM procedures.
8. Maintain a secure beneficiary database documenting
household identifiers, locations, assistance received and outstanding cycles.
9. Prepare payment lists for review and approval by authorized
personnel, and maintain records of approved changes.
10. Reconcile beneficiary receipt records with distribution
and financial service provider reports, referring discrepancies to the Field
Officer and Finance Assistant.
11. Consolidate recipient information updates submitted by
Registration and Distribution Assistants and maintain an audit trail.
12. Manage routine feedback and complaints records, provide
guidance to CFM Assistants and track responses within agreed timelines.
13. Refer sensitive complaints immediately through designated
safeguarding channels and restrict access to related information.
14. Identify access barriers affecting women, persons with
disabilities, older persons and other vulnerable recipients.
15. Maintain a corrective-action tracker and follow up agreed
actions with the Project Coordinator and Field Officer.
16. Prepare monitoring summaries and contribute verified data
and analysis to project reports.
17. Facilitate community feedback and document practical
lessons for improving implementation.
18. Apply secure storage, access, sharing and retention
procedures for beneficiary and monitoring data.
19. Comply with SHS’s Code of Conduct and safeguarding
procedures and perform other relevant duties assigned within the role.
- SUPERVISORY
RESPONSIBILITY: Technical supervision of five Field Monitors and
daily-paid CFM Assistants, including guidance on tools, data quality,
reporting and complaints procedures.
- ACCOUNTABILITY:
Accountable for accurate monitoring data, secure beneficiary records,
consistent indicator reporting and timely follow-up of feedback and
complaints. Maintain impartial monitoring and ensure that sensitive
information is handled only through authorized procedures.
- REPORTS
DIRECTLY TO: Project Coordinator for administrative supervision. Receives
technical supervision and guidance from SHS’s MEAL Unit.
- WORKS
DIRECTLY WITH: Project Coordinator, Field Officer, Finance Assistant,
Field Monitors, CFM Assistants, Registration and Distribution Assistants,
SHS MEAL Unit and designated safeguarding focal points.
Experience:
- At
least two years of relevant experience in humanitarian monitoring,
accountability or beneficiary data management.
- Experience
in cash assistance or food security monitoring is preferred.
- Experience
conducting surveys, reviewing data quality and maintaining beneficiary
databases.
- Experience
handling community feedback and complaints confidentially.
Competency and Skills
- Relevant
qualification in statistics, social sciences, development studies,
information management or a related discipline.
- Knowledge
of monitoring methods, sampling and basic quantitative and qualitative
analysis.
- Proficiency
in Excel and digital data collection tools such as KoboToolbox.
- Ability
to identify duplicate records and maintain accurate payment and
assistance-cycle data.
- Strong
reporting, communication and organizational skills.
- Understanding
of informed consent, confidentiality, safeguarding and accountability to
affected populations.
- Ability
to guide field teams and work effectively with diverse communities.
Language
- Professional
working level in Arabic and English languages.
SUCCESS FACTORS:
- Produces
accurate data and timely monitoring reports.
- Maintains
secure and reliable beneficiary records.
- Identifies
discrepancies and access barriers promptly.
- Provides
clear guidance to Field Monitors and CFM Assistants.
- Tracks
complaints and corrective actions through completion.
- Maintains
impartiality and confidentiality under pressure.
How to Apply
Interested candidates are invited to submit their updated
CVs via the following link:
https://forms.gle/Zc5CfCw5WzXzP89n9
Interviews will be conducted on a rolling basis. Due to the
urgency, SHS may fill the position before the closing date. Only shortlisted
candidates will be contacted.