Job Description
Background
ICLA and Protection programme in NRC Yemen aim to support
conflict-affected, displaced and vulnerable populations through integrated
protection services, legal assistance, information dissemination, counselling
and community-based protection interventions. The ICLA and Protection Officer
Yemen Aden is responsible for leading and coordinating implementation of
programme activities in the designated areas of operation. Resource Pools
(hereafter pool) gather staff in one common team which is organised and managed
(but not necessarily physically located) at Head Office. The purpose of pooling
is to improve efficiency, equity, access and flexibility. The teams should
ensure that all regional staff and country offices have predictable access to
the same services and deliver them in an efficient way.
Responsibilities
Roles and responsibilities
Under the direct supervision of ICLA and Protection Team
Leader Yemen Aden, the ICLA and Protection Officer Yemen Aden is responsible
for planning, implementation and quality delivery of NRC Information,
Counseling and Legal Assistance (ICLA) and Protection from Violence (PfV)
services in the designated areas of responsibility in line with NRC standards,
donor requirements, humanitarian principles and the needs of conflict-affected
and displaced populations.
Generic Responsibilities
- Adherence
to NRC policies, guidance and procedures.
- Ensure
compliance with ICLA and PfV CC strategies, guidelines and standards.
- Technical
responsibility for the implementation of ICLA/PfV activities in areas of
responsibility.
- Contribute
to planning, monitoring, and evaluation processes of ICLA and PfV to
ensure quality service delivery and impact measurement.
- Ensure
safe and inclusive programming in ICLA/PfV interventions.
Specific responsibilities
Implementation and service delivery
- Lead
and coordinate the implementation of ICLA and PfV activities in the areas
of responsibility, in accordance with approved proposals, donor
requirements, NRC policies, international standards, and local custom.
- Develop
and maintain monthly work plans for PfV and ICLA activities and ensure
regular tracking and documentation of progress against set targets and
indicators, including timely submission of weekly, monthly, and
activity-based reports.
- Prepare
and regularly update service mapping for providers operating in the areas
of responsibility.
- For
new or escalating emergencies or crisis, conduct rapid assessments to
inform PfV and ICLA programme design.
- Contribute
to monitoring and evaluation of the ICLA and PfV activities, and offer
suggestions for improvement were warranted.
- Support
the development and maintenance of PfV and ICLA databases ensuring
compliance with the NRC Data Protection policies and protocols.
Staff supervision
- Supervise
ICLA and Protection Assistants in service delivery, providing technical
guidance, coaching, and mentoring.
- Support
recruitment processes for supervised staff in coordination with line
management, and train newly recruited staff on service delivery standards,
SOPs, protection principles, and data management procedures.
Coordination
- Coordinate
closely with other NRC CCs and departments to ensure effective programme
implementation.
- Participate
in field and Hub level ICLA and PfV related coordination meetings/forums
as directed by line manager.
- Develop
and maintain effective working relationships with community leaders, local
authorities, humanitarian actors, service providers, and partner
organizations, and coordinate closely with internal.
- Act as
focal point for update the Yemen Protection Cluster service mapping and
activity info.
- Perform
any other duties assigned by the line manager consistent with the nature
of the position.
Qualifications
Generic professional competencies
- Bachelor’s
degree in law, Social Work, Psychology, Social Sciences, Development
Studies, or related fields.
- Minimum
3 years of relevant experience in protection, Legal aid or humanitarian
programming.
- Experience
in case management, protection monitoring, and community-based approaches.
- Strong
communication, reporting, and analytical skills.
- Computer
literacy and proficiency in Microsoft Office.
- Fluency
in Arabic and English.
Context related skills, knowledge and experience
- Understanding
of legal and protection issues in Yemen.
- Experience
working with IDPs, refugees and vulnerable populations.
- Ability
to maintain confidentiality and professionalism.
- Knowledge
of humanitarian principles and protection standards.
Behavioural competencies
- Handling
insecure environments
- Planning
and delivering results
- Working
with people
- Analysing
- Communicating
with impact and respect
- Empowering
and building trust
How to Apply
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